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Arts IT
Every industry is different. Every industry has different needs. There are those who would say that the arts industry is more different than most. With our years experience in the industry we understand those differences. In Exeter's people we have many years of arts industry experience. Our people have experience in providing IT services to museums as well as the visual and performing arts in many ways at many levels. We know how to meet the IT needs of arts organisations with the best fit to their goals, values and aspirations.

Here are things we have learned about IT in the arts, the things that we offer in our Arts IT service because we know from experience that they are important to arts organisations.

Communication, Communication, Communication
It's a cliche but's it true. That arts is about communication, and commuciation is key to providing any service to an arts organisation. The IT industry has always been bad at communication. When we recruit people for Arts IT work we choose commuication skills first.

Flexibility
We know it's not easy. We know it changes when you least expect it. IT systems take too long and can't change fast enough to meet the changing needs and constantly refreshed challenges of arts organisations. In the work we do, the technologies we use and the purchases we recommend to arts organisations we keep the need for flexibility constantly in mind.

Living with the funding
The funding's the thing. We know the realities of managing projects in the context of funding limitations and timeframes, of using the available funding to best effect. In recommending acquistions we know the importance of using the right financing options, to use capital funds appropriately and avoid unsustainable operational expenses.

Focusing on the need
We know that arts organistions are constantly challenged by the tension between the imagined and the doable. We know that services like IT need to deliver what's needed, just what's needed with the least impact on time, funding, energy and people, so that precious resources are preserved for delivering the art.

Adaptable resourcing
We can provide a range of IT skills as and when required. We believe this approach has advantages as it provides you with the same resourcing as in place people, with the added advantage that a greater range of skills and resources can be called upon. The resources we can offer include IT management, project management, business analysis, administration, technical support, web technical services, web design and graphic design.

Compatible values
As a small, arts oriented company we do not seek large corporate levels of return, nor do we approach projects and organisations from a corporate mindset. Indeed one of our reasons for establishing Exeter is our belief that existing corporate cultures within the IT industry are serving arts organisations poorly. Our Arts IT service provides immediacy and a human touch as well as the cooperative benefits of company resources, without the overburden of an agressive commercial culture.

Experience
We draw on our experience of IT in the arts industry to deliver this service. Our director was the Information Services Manager at the Victorian Arts Centre for 4 years. Other members of the team have held roles at the Museum of Contemporary Art in Sydney, The Performing Arts Museum, Museum Victoria, and the Victorian Arts Centre. Our graphic designers are practicing visual artists with works in the collection of the State Library of Victoria.

One of our key strengths in Arts IT is our experience in working in partnership projects and projects with multiple stakeholders. For exmaple, our director has extensive experience in projects involving partnerships and multiple stakeholders in the arts and airline industries, amongst others. He has been involved in cooperative endeavours including the Arts Victoria Multimedia forum, and joint activities between the major performing arts organisations in such areas as ticketing systems and online initiatives.

Other members of the team have experience in several multiple stakeholder projects involving different areas of a performing arts organisation, such as back of house, front of house and event management, as well as in cooperative projects including the mounting of visual arts exhibitions, cooperative arts web sites and museum exhibitions.

We can assist you to research and advise on funding opportunities. As an arts oriented company we keep in touch with funding offers in the arts arena, and particularly funding for information and communication technology in the arts. We do this as a matter of course in our existing activities and would be more than happy to share resources in this area.

We have experience in developing successful funding applications. Many members of the Exeter team have been involved in successful funding applications in the arts. In his role at the Victorian Arts Centre our director was responsible for funding applications to the Victorian State Treasury which successfully funded annual capital project budgets of more than $500,000 per year over 4 years.

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